Knowledge Base

Self-Service

• Deere - Updating Service Advisor (old)
• Zendesk - How to Submit a Request (Helpdesk Ticket)
• Deere - Password Setup and Reset Guide
• Dialpad - Clear Cache (Desktop App)
• Docusign - Login
• Dialpad – Access Live Dashboard (Contact Center)

See all 30 articles

Agent Assist (AI Knowledge)

• Browser - Clearing Browser History/Cache

The River (Salesforce)

• The River (Salesforce) Email Onboarding Instructions
• Custom Domains for logging in
• Connecting to JDSC
• The River (Salesforce) Mobile Login Instructions

Intune

• Airwatch to Intune (OLD)
• Intune - Syncing Contacts (OLD)

Printers

• Installing a Printer (PrinterLogic)

Rivers Connect

• Advanced Troubleshooting
• How do I reset my RiversConnect (Raven) Password?

Office Products (O365)

• Outlook Mobile - How to Customize Swipe Options
• Outlook - Quick Reference Guide
• How to get photos from my iPhone to my Computer

Security

• How to Report an Email (Barracuda)
• Verkada Pass (Mobile App Login)
• Verkada Command Login

Barcode Guns

• Log out of Barcode Guns (4R)

Adobe

• Adobe Sign in Process