Knowledge Base

MFA (EntraID)

• SSPR - Microsoft Authenticator Enrollment
• SSPR - Text Code Enrollment
• SSPR - Utilization

Intellidealer (CDK)

• Adding Credit Card Machine/POS Device
• Restart Printer (CDK)
• How a user can change their location
• How do I reset my Intellidealer (CDK) Password?

EQUIP

• Printing in EQUIP
• How to Login

Deere/Dealerpath

• Updating Service Advisor
• How do I reset my Deere Password?
• Expert Connect - PSS_Sign_Up

Dialpad (Desk Phones)

• Dialpad Training - Recorded Session
• Dialpad Mobile App Instructions (NEW)
• Dialpad Web/Desktop App Login
• Sending Messages on Mobile, and Desktop Apps
• Voicemail Instructions (Dialpad)
• Transfer to Voicemail (Dialpad App)

See all 9 articles

Zendesk

• How to Submit a Request (Helpdesk Ticket)

Targit

• Targit Login

Cell Phones

• Dialpad Mobile App Instructions (NEW)

The River (Salesforce)

• The River (Salesforce) Email Onboarding Instructions
• Custom Domains for logging in
• Connecting to JDSC
• The River (Salesforce) Mobile Login Instructions

Intune

• iPhone Contacts Export
• Intune Syncing
• Airwatch to Intune
• Intune - Syncing Contacts
• Intune - Outlook Setup
• Intune Enrollment

Printers

• Installing a Printer (PrinterLogic)

Rivers Connect

• Advanced Troubleshooting
• How do I reset my RiversConnect (Raven) Password?

Office Products (O365)

• Outlook Mobile - How to Customize Swipe Options
• Outlook - Quick Reference Guide
• How to get photos from my iPhone to my Computer

Security

• Verkada Pass (Mobile App Login)
• Verkada Command Login

Barcode Guns

• Log out of Barcode Guns (4R)

Adobe

• Adobe Sign in Process