Use this when: You need to set up Microsoft Authenticator for password reset or login verification.

Enrollment

Initial setup:

ON A COMPUTER

Navigate to aka.ms/ssprsetup and configure an authentication method.

Plug in your username@jrenet.com

A screenshot of a computer

AI-generated content may be incorrect.

Enter your computer password:

Select "Next" again:

This will generate an individualized QR Code:

These are all of the steps needed on the computer, for now.

To finish configuration, head over to your company provided mobile device

You will want to locate, and open the Microsoft Authenticator App

*note, this is installed on company devices automatically (submit a helpdesk ticket if you have issues locating the app or are not seeing it installed)

ON YOUR PHONE

Once you have located and opened the Microsoft Authenticator app, choose "Scan QR Code":

Scan the individualized code that was generated on your computer in the previous step:

Then you are in!

You may get an additional first push/confirmation with a code

The code will appear on the computer, and will need to be plugged in on your phone

my code was 52 for the example:

Plug in the code, and hit YES

you are now all set!

Note, if your login took you to a different screen than above:

Please proceed with the below steps if the above process was not your experience:

ON THE COMPUTER

If navigating to https://aka.ms/ssprsetup results in redirect to

My Sign-Ins | Security Info | Microsoft.com

Verify that AUTHENTICATOR is listed as one of your methods

Verify that 'Default sign-in method' = Microsoft Authenticator - notification

if not, you can click "Add a sign-in method" and follow these steps:

You can now scroll back to the top of this document, and follow the steps to get Microsoft Authenticator setup.

Enrollment

Please proceed with the below steps if the above process was not your experience:

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