Rental Coordinator Role and Responsibilities

Purpose

Rental Coordinators are responsible for managing rental transactions from quote intake through invoicing, return processing, and equipment status updates.

Responsibilities

Rental Coordinators are responsible for:

Creating and managing reservations
Converting reservations into agreements
Processing shippers and receivers
Managing invoicing
Processing call-offs
Completing returns
Managing equipment status
Coordinating transfers
Supporting dispatch operations
Managing credit release activities

Key Principle

All users are expected to follow IR workflows as designed and maintain accurate equipment, customer, and transaction data.