Utilization

Navigate to aka.ms/sspr (any device) 

As seen in this screenshot, you can reset your password with the ‘I forgot my password’ option – OR – perform an account unlock with the ‘I know my password but still can’t sign in’ option. 

Verify your number, you will receive a code

Enter the code, and hit NEXT

Alternatively, if you have authenticator set up (see SSPR - Enrollment & Microsoft Authenticator – Rivers Equipment Group for this process)

You can choose 'Enter a code from my authenticator app'

On Authenticator, click into your account, and you will see a One-Time Password that can be used

Plug in that One-Time password code here: 

From this point – either your password reset should kick off, OR you have unlocked your account successfully. 



NOTE: 

You do have the ability to change password from within the authenticator app by navigating to the same place you get your ' One-time Password code':