- Using the Desk phone to Transfer caller to Users’ Voicemail
With the caller on the phone, press the Message Button.
If you have an expansion module with user’s button:
Press the User’s Key to Transfer the Call to that user’s voicemail.
Then hang up.
If you do not have an expansion module with user’s buttons (quick transfer keys):
Type in the user’s extension you want to send the caller to for voicemail.
Hit the Call Button from the screen.